Dear QFX Family,

We appreciate the patience and understanding that you have afforded us over the last few weeks to give our team the ability to assess all facets of the COVID-19 situation.  As you can imagine, the number of things that must be taken into account is substantial and having as much information as possible is imperative in order to make sure the right calls are made with consideration and care.

Having said that, we have made the very difficult decision to reschedule QFX East. At the moment, we are working on new dates and will have them for you as soon as absolutely possible.  We want to provide our attendees with some insight into the parameters we are looking at while making this decision.  These include:

• Ability of all in attendance being able to move freely via travel. This includes attendees, vendors, guests, speakers, volunteers, etc.  Travel bans could be lifted for the United States by May, but that is not a certainty in other countries at the moment
• Keeping our guest lineup as close to our original one as possible.  With hundreds of conventions around the world having to postpone/reschedule their dates, we will inevitably have to compete with them not only for dates, but for the talent on their roster
• Our venue’s availability.  The Hilton is currently rescheduling existing events to new dates, most of which are moving to the late summer and/or early fall. Not only are we working closely with Hilton, we are also considering other events outside of our location.
• Cost of travel and accomodation for attendees.  There are a very select number of dates available to us and we are looking at room rates and airline costs in an attempt to maintain the financial accessibility our original dates afforded
• The safety of everyone in attendance. This is probably the most important parameter that we are considering. We think it goes without saying that COVID-19 is affecting the entire world, of all ages. It is our position that continuing with our original event dates would be irresponsible and would do the opposite of ensuring the safety and well-being of those in attendance. We are working diligently to organize dates that will hopefully be well after the curve of this has passed.

Certainly, we hope that everyone can make the new dates when they are made available as we have been working so hard on curating a memorable event for everyone that we hope is the start of something meaningful and special for years to come.  However, it is not realistic to expect every single person to be able to do this. If you are unable to make the new dates, you will have a number of options, including the ability to request a refund.

To help with the cancellation of any applicable reservations that you may have, we have compiled a list of current COVID-19 cancellation policies and resources:

• Hotel Reservations: Your existing reservations will NOT automatically be canceled by the Hilton. You will need to contact them directly at 813-204-3000 to do this.
• Airline Resources:  Here are some domestic and international airline COVID-19 policies with accompanying links to assist you in your flight cancellations or rebookings:

Alaska Airlines / Allegiant Air / American Airlines / Delta / Frontier Airlines / Hawaiian Airlines / JetBlue / Southwest Airlines / Spirit Airlines / United / Air Canada / Air China / Air France / British Airways / KLM / Emirates / Lufthansa / Norweigan Air / Qatar Airways / Turkish Airlines / WestJest

We will also be temporarily postponing the sale of our autographs until our new dates are announced. We apologize for any inconvenience that this may cause.

Lastly, our entire team would like to extend our deepest gratitude and appreciation for your patience and understanding while we work on our new dates.  This situation is unprecedented and its effects have been widespread, affecting both businesses and individuals.  In the spirit of community, it is our belief that we will come out of this stronger than ever and we are proud to do that with you.  Stay tuned!

All the Best,

Team QFX